Support
Support
For support with Inventory Guardian, please use the contact information below and include enough detail for troubleshooting.
1. Contact
Primary support email: support@geauxvee.com
2. Please include
- your Jira site name
- the page or feature affected
- steps to reproduce the issue
- screenshots if available
- the Jira issue key involved, if the issue is related to a hardware or move workflow
3. Scope of support
Support covers product issues, configuration questions, and reasonable troubleshooting for the current supported version of the app. It does not include custom development, Atlassian platform administration outside the app, or unrelated third-party systems.
4. Availability
Response times may vary based on request volume, severity, and available diagnostic detail. Critical operational issues should clearly indicate urgency in the message subject.